this post was submitted on 23 Mar 2024
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Not sure about this specific issue but whenever I had issues with EA games in the past I would nuke the compatdata for the game and that usually fixed it. Make sure to back up your save file if you do that.
Weirdly, anything after Proton 8 was not able to properly recreate the compatdata folder because of a bug in the script. I fixed the bug and get it to generate the prefix but the issue with the game not launching is still there.