Selfhosted
A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.
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The preloaded spyware OS is half baked, horribly unfinished, and also locked to the hardware. You can work around it to install your own OS but they provide zero support and explicitly say it is not supposed to be allowed by ToS while intentionally making it as hard as possible by making the BIOS inaccessible and digitally signed to their own OS. Fuck that.
The crowdfunding fundraiser (where there are zero penalties if things are shipped broken, incomplete or not at all) is super fishy and the non-discount price is astronomical. While the hardware looks nice... Hard, hard pass right now, stinks of vendor lockin and illegal data vacuuming. Do not buy.
Source video: https://youtu.be/Y_MgY7wgII8
Nowhere in that video did it say this. I am all for DIY NAS and I have an Arch-based one at home, but saying this while implying that that's what the source video you linked said is a bit disingenuous.
To be honest, nothing about this UGREEN is any different from any of the other off-the-shelf NAS solutions out there like QNAP, Synology, etc. If you don't trust the UGREEN pre-installed OS, you shouldn't trust any of the other ones either. I am not saying you should, but my point is that this pretty par for the course as far as pre-built NASes go.
Most companies do not provide support if you install a custom OS. That isn't a sign of vendor lock-in, just a matter of keeping support feasible in the long-term, especially since they're relatively new at this. If you want a custom OS, it is far easier and cheaper to just build your own.
Exactly, there's valid complaints, but they are clutching at straws and just lying in their comment.