this post was submitted on 05 May 2024
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Ignorance? Really?
It would go without saying that they would be informed of returns, so after the first return of the game in one of those markets that defense would no longer be valid.
Arrowhead has no excuse for not educating themselves before agreeing to a contract, and for continuing to sell it after obviously knowing about the issue for months.
Except that people didn't realize that the account was mandatory until this announcement because they didn't read the store page nor the message you get the first time you launch the game, and Steam probably doesn't tell devs why a game was refunded.
The PSN account was mandatory when you first logged in on day one, but was made optional later that day due to server load while Sony rolled out extra infrastructure. Why would they knowingly sell a game in 20 countries that would just refund it 10 minutes after first launching it?
Simple answer greed. Sony is the most greedy and bullshit company ever. Proprietary ports, storage media, software. Never following open standards. They know of all the people they have screwed over won't ask for refund. Even if a big chunk do ask majority of thise demands will be rejected. All companies are willing to take that small a risk.
I don't disagree there, I was talking about Arrowhead specifically. I've now seen people saying that Sony is the one in charge of the Steam store page, and it wouldn't surprise me one bit if Sony had done it knowingly.
Sony responsible for selling the game where there is no PSN and arrowhead's responsible for making it optional when they knew it was a requirement for 6 months before the launch. They made it optional so that people would play it making refunds difficult. It also seems they were aware that if it would have been compulsory from beginning people wouldn't have played it or bought.
Why are you blaming Sony for Arrowheads greed here? Sony sucks, but it’s arrowhead and steam in this case.
Because the refunds stopped after the first day as you said, why would they stop a cash flow coming in knowing it would now no longer be refunded anymore?
And yes of course steam passes that information along, why would you claim they don’t?
Since posting, I've learned some extra context that may or may not be true but would be very relevant here. Supposedly, Sony are the ones in charge of the actual store page. Which would mean that it was their decision to have it listed in countries where you can't make PSN accounts.
Meaning that there are two mistakes here: Sony knowingly listing it, and Arrowhead not making it clear that the optional account linking was temporary. The second of which the CEO of Arrowhead has already taken the blame for on Twitter.