this post was submitted on 05 May 2024
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They all find their way to shit when profit, not user satisfaction, is the ultimate goal. In the end, we are talking Microsoft here, we already know them.
Well, at least when you used to buy windows you were the user and the customer.
With Google you're just the product.
Now you're the user, customer, and the product all at once on Windows!
It's hard to avoid being their “customer” here. It feels more like the taxpayer experience.