this post was submitted on 20 Aug 2023
694 points (91.9% liked)

Technology

59135 readers
2588 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago
MODERATORS
L3s@lemmy.world
L3s@fry.gs
L4s@fry.gs
L4s@lemmy.world
enu@lemmy.world
694
Elon Musk admits X 'may fail, as so many have predicted' (www.businessinsider.com)
submitted 1 year ago by gsa4555@lemm.ee to c/technology@lemmy.world
278 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] westyvw@lemm.ee 3 points 1 year ago

This is the one thing I am going to miss more than anything: Twitter worked for resolving issues with companies. It was the single good thing about it. Now that is going away, companies can ignore you.

Seriously I have been on the phone, email, on hold, trying to get things resolved. One tweet and suddenly I am important and they want to help. A lot of companies have different support teams to monitor social media and that is where shit gets done.