this post was submitted on 13 May 2024
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Mods, what tips or etiquette do you recommend for reporting? (lemmy.cafe)
submitted 6 months ago* (last edited 6 months ago) by spujb@lemmy.cafe to c/fediverse@lemmy.world
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With recent events hilighting the value of quality moderation, it got me to consider: How can we help you out?

What steps, considerations, encouragements or warnings would you give the userbase regarding best practices for using the report feature (or other interraction with mods)? Reporting less, reporting more, putting more detail in the form, or just leaving it blank?

I was thinking of maybe putting together a psa-style infographic (a la think before you post) if the answers you give are poignant or significantly unknown to the average user.

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[–] FireTower@lemmy.world 8 points 6 months ago

Here's a few on reports:

-If you think it merits a report report it.

-If you're unsure if it breaks a rule DM a mod.

-Idealy on a report write the rule # broken. If you're typing past three sentences it's may have unnecessary info.

-If someone is breaking a "don't be mean" rule, the answer isn't for you to break it too.

Here's a few non report ways you can help:

-Set a positive tone.

-A lot of good posts/comments probably never get heard because people think it's too lower effort or no one is interested.

-Crosspost to related communities to help people find related communities.