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“Unprecedented” Google Cloud event wipes out customer account and its backups (arstechnica.com)

submitted 5 months ago by AnActOfCreation@programming.dev to c/technology@lemmy.world

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Google Cloud accidentally deleted UniSuper's account and backups, causing a major data loss and downtime for the company.
UniSuper was able to recover data from backups with a different provider after the incident.
The incident highlighted the importance of having safeguards in place for cloud service providers to prevent such catastrophic events from occurring.

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[–] brbposting@sh.itjust.works 5 points 5 months ago (1 children)

I guess they weren’t paying quite enough to have offline backups? I believe financial institutions can keep stuff stored in caves (think records of all the mortgages a bank wants to be repaid for - data loss isn’t an option).

[–] T156@lemmy.world 9 points 5 months ago

From the sounds of it, they did, since they were able to recover the data from elsewhere.

They just lost the data they kept and stored with Google.