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CEO of Google Says It Has No Solution for Its AI Providing Wildly Incorrect Information (futurism.com)

submitted 5 months ago by Stopthatgirl7@lemmy.world to c/technology@lemmy.world

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You know how Google's new feature called AI Overviews is prone to spitting out wildly incorrect answers to search queries? In one instance, AI Overviews told a user to use glue on pizza to make sure the cheese won't slide off (pssst...please don't do this.)

Well, according to an interview at The Vergewith Google CEO Sundar Pichai published earlier this week, just before criticism of the outputs really took off, these "hallucinations" are an "inherent feature" of AI large language models (LLM), which is what drives AI Overviews, and this feature "is still an unsolved problem."

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[–] scarabic@lemmy.world 1 points 5 months ago

I think you’re right that with sufficient curation and highly structured monitoring and feedback, these problems could be much improved.

I just think that to prepare an AI, in such a way, to answer any question reliably and usefully would require more human resources than there are elementary particles in the universe. We would be better off connecting live college educated human operators to Google search to individually assist people.

So I don’t know how helpful it is to say “it’s just expensive” when the entire point of AI is to be lower cost than a battalion of humans.