this post was submitted on 30 May 2024
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Privacy
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Agree. Straight back for refund. In Australia we can legally choose the manufacturer, or the retailer. I'd go straight to Asus, to give them the message directly.
Trying to refund through Asus will result in them dragging their feet, being as unhelpful as possible, or claiming you damaged the product.
Which will result in federal agencies going straight up their arse.
Many countries outside the US have actual consumer protections
I would hope so, but Asus has been doing things like this for at least 10+ years which makes me doubtful that anything will change soon.
I've been down that road with Samsung. One mention of our consumer laws, with a link to the contact form where I can report them, and refund issued immediately. Australia has good laws. People just need to flex em.