this post was submitted on 04 Jun 2024
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"please don't buy our phones"

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[–] Potatos_are_not_friends@lemmy.world 33 points 5 months ago (1 children)

In 2020 (?) joined that Google One program where the promise was you pay a monthly fee and every two years, you get a new Pixel phone "for free". Not the latest, but last gens model. It looked really good on paper.

I'm cheap. I did the math and it cost less to do this than buy used from Swappa. And knowing Google's awful track record for customer service and killing products, I joined fully aware to keep my expectations low.

After 2 years, I was eligible for an upgrade. And the program changed. It was no longer a monthly fee, but pay $500 for a new phone. And worse, that Google phone died two months after the warranty ended. Google wanted to charge me $300 to repair the phone.

If you buy anything Google, keep your expectations down. Like really down.

[–] teamevil@lemmy.world 2 points 5 months ago

I gotta say I am one of the people fine with an older phone and swappa rules