this post was submitted on 17 Jun 2024
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[–] answersplease77@lemmy.world 238 points 5 months ago* (last edited 5 months ago) (13 children)

these cocksuckers were charging my 70-yr-old computer-illetrate mom nearly $80 a month because "she wanted to be able to open pdf on her laptop", and then once I found out and tried to cancel this pro subscription which she had, they forced us to pay a $200 cancelation fee which amounts to 50% of the remaining months until the end of the year. Adobe came pre installed and all she did was click on yes, yes, yes after the triall period finished. It's a predetory behavior from a scummy company. I will never forgive them for this.

[–] ripcord@lemmy.world 67 points 5 months ago (8 children)

How did it get her credit card info if she only clicked "yes" boxes? Or was it linked to some other payment system that was set up on her system somehow (MS or Apple App Store or something)?

[–] answersplease77@lemmy.world 89 points 5 months ago (5 children)

she told my sister who is also very stupid when it comes to computers to put it. I wish I was making this up

[–] xavier666@lemm.ee 7 points 5 months ago (1 children)

Adobe is worse than scammers. Scammers at least have the self realization that they are scamming. Adobe will steal your money and huff on the fumes that they are providing a valuable service by letting people open PDFs.

I recently downloaded their PDF reader (because it's the only app which allows for digitally signing a document with a visible cryptographic signature) and it's 400 MB in size. In no world should a PDF reader be that large.

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