this post was submitted on 13 Oct 2023
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[–] Iamdanno@lemmynsfw.com 0 points 1 year ago (1 children)

Enshittification doesn't mean "thing gets shittier"? Who knew?!

[–] p03locke@lemmy.dbzer0.com 1 points 1 year ago* (last edited 1 year ago) (1 children)

No, it doesn't.

From Wikipedia:

Enshittification, also known as platform decay,[1] is a way to describe the pattern of decreasing quality of online platforms that act as two-sided markets.

From the guy who coined the term itself:

Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die. I call this enshittification.

[–] Boozilla@lemmy.world -1 points 1 year ago

Being a pedant is never a good look. You're missing the larger point. The same corporate impulse that drives platform decay ripples out to things like UX design. And that impulse is: the customer doesn't matter anymore, we already got your money, only what we want matters.