this post was submitted on 22 Jun 2024
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Amazon for me has been utter garbage in the last 10 years. Fake products, stuff that is supposedly coming next day comes in 3+ days, customer service is some copy/paste canned answers etc
We order a lot of baby stuff on there. They’ve accepted returns on everything that didn’t work or wasn’t what we anticipated. We can walk to a UPS store from our house and drop it off. Anecdotally, they also have the best deals about 50% of the time on PCPartPicker.
It does take longer to fulfill some orders for us. But others show up a day or three early even though we don’t pay for Prime. I used to work for the post office before they switched to their own delivery, and they would drop off their pallets to us in the mornings to be taken out for the last mile by our carriers. It seemed like that was a better experience. It has definitely enshittified somewhat since their golden days.