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Study Finds Consumers Are Actively Turned Off by Products That Use AI (futurism.com)

submitted 3 months ago by morrowind@lemmy.ml to c/technology@lemmy.world

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[–] verity_kindle@sh.itjust.works 10 points 3 months ago

I'm sorry. Hope you find a better job, on the inevitable downswing of the hype, when someone realizes that a prompt can't replace a person in customer service. Customers will invest more time, i.e., even wait in a purposely engineered holding music hell, to have a real person listen to them.