this post was submitted on 13 Sep 2024
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Linux Gaming

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Got greeted with this message today. I've been playing Apex on linux for more than a year. Not sure if this could be related? Is this just me?

I've contested the ban and I'm currently waiting for a response from ea support.

UPDATE : Got an email response from EA today. It's basically a generic message saying that my account was associated with "cheating practices" and so they will not remove the ban.

This is absolutely fucking ridiculous! I've been playing this game since 2020 and have 3K+ hours on record, now this shit happens and there's no recourse ? Fuck this company.

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[–] sp6@lemmy.world 112 points 1 month ago* (last edited 1 month ago) (1 children)

EDIT: A Respawn employee on reddit is now asking for the user ID/gamertag of those banned on linux: https://www.reddit.com/r/apexlegends/comments/1fi77vs/comment/lnh13kj/?context=8


Original comment


Looks like you're not the only one:

https://www.reddit.com/r/linux_gaming/comments/1f5kyd1/psa_using_proton_experimental_or_at_least/

https://www.reddit.com/r/linux_gaming/comments/1ffxfjb/apex_legends_proton_epic_bug_that_do_that/

They've falsely banned linux players before, once in March 2023 and again in August 2023.

I got hit in the Aug 2023 ban, and had my permaban overturned after 1-2 weeks. Expect to have your appeal rejected, we had to make enough of a fuss about it to get a community manager to reach out to the development team to get people unbanned:

https://www.reddit.com/r/apexlegends/comments/15uqt7w/linux_users_getting_falsely_banned_again/

https://answers.ea.com/t5/Technical-Issues/Linux-players-getting-banned/td-p/12338557/page/50

I haven't played in 9-10 months since the false positive put a really bad taste in my mouth, so I don't have any datapoints to add for the current state of things, but I wish you the best of luck getting unbanned.

[–] helios@social.ggbox.fr 10 points 1 month ago

I see. Thanks. I'll just wait and see then.