this post was submitted on 20 Sep 2024
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Afaik Steam does refund games if you tell support that you spent time troubleshooting or waited for the launcher to download the actual files.
Though I only think to have read about it. No concrete proof.
Yeah the Steam refund 2 hour thing is just the no questions asked guaranteed refund window. You can absolutely request a refund outside of that window and they'll be quite reasonable in most cases.
Hell, they’ve been refunding Linux users for GTAV this week because of the change to BattleEye.
Years ago, I tried cities skylines on a sort of shitty PC… spent at least 8 hours trying to get it to work, then just gave up.
Requested a refund and it was granted almost immediately.
I bought a better PC and repurchased, and not it runs fine but the game itself is pretty mod dependent and I have spent more time installing and uninstalling mods than actually playing the game.
So yes, ask for a refund and you will probably get it even outside the 2hour window.