this post was submitted on 15 Oct 2024
99 points (98.1% liked)
Technology
58685 readers
4595 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
This has already been tried in at least one court.
There was that story a while back about the guy who was told by an airline's AI help-desk bot that he would get a ticket refund if turned out he was unable to fly, only for the airline to say they had no such policy when he came to claim.
He had screenshots and said he wouldn't have bought the tickets in the first place if he had been told the correct policy. The AI basically hallucinated a policy, and the airline was ultimately found liable. Guy got his refund.
And the airline took down the bot.
Wasn't there a car dealer bot that was promising cars for 5 dollars or something alike?
Interesting. A quick search around finds someone confusing a bot into selling them a Chevy Tahoe for $1 at the end of last year.
Can't tell whether that one went to court. I can see an argument that a reasonable person ought to think that something was wrong with the bot or the deal, especially since they deliberately confused the bot, making a strong case in favour of the dealership.
Now, if they'd haggled it down to half price without being quite so obvious, that might have made an interesting court case.