this post was submitted on 08 Sep 2023
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@walrusintraining @grte I completely agree. In my previous home in the BC interior, Google Maps was completely wrong. It meant that services like Telus that depend on Google Maps couldn't find us, so they wouldn't send crews to solve connectivity issues.
Because they forgot how to use actual paper maps to solve it?
@BCsven With their online integration, I couldn't even request the help online because our address was unknown. When I called in (a big chore to do) and explained, the person I talked to used the same system and was unable to dispatch anyone either.
I guess this shows how we become too reliant on tech, with less flexibility, when old school directions would have given a better customer experience