this post was submitted on 27 Nov 2024
497 points (98.4% liked)

Technology

71448 readers
2563 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related news or articles.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots

founded 2 years ago
MODERATORS
L3s@lemmy.world
enu@lemmy.world
technopagan@lemmy.world
L4s@lemmy.world
L3s@hackingne.ws
L4s@hackingne.ws
497
ISPs say their “excellent customer service” is why users don’t switch providers (arstechnica.com)
submitted 6 months ago by cm0002@lemmy.world to c/technology@lemmy.world
75 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] PhoreTwunny@lemmy.world 13 points 6 months ago

I was lucky enough to have options after I moved a few years ago, and went with the smaller semi-local isp that offers better speeds for better prices, and no bullshit. The customer service is actually pretty good too. I hope more people get options like that, it felt so good to leave the big guys.