this post was submitted on 18 Sep 2023
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I read it, it's clearly not an apology. Companies don't ever apologise. Ever.
Nobody in charge there is sorry whatsoever, they're just looking out for their wallets.
They're busy trying to figure out the best way to spin this to get what they want. That's it.
Dominos apologized for having shitty pizza and using misleading product photos, then improved their quality and nearly doubled their market share.
I’m sure it was motivated by profit and PR, but that doesn’t change the fact that it had all the hallmarks of a genuine apology.
That really upset me. Domino's was my favorite pizza, but then after they changed it. I don't like it anymore. ☺️
Customer taste preferences are definitely odd. I liked their pizza before the change, and really liked it afterwards.
If you haven’t tried their “Brooklyn Style” crust, I’d give it a try. I don’t like their new regular crust at all. Brooklyn Style only comes in large and extra-large, though.