this post was submitted on 20 Sep 2023
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[ifixit] We Are Retroactively Dropping the iPhone’s Repairability Score::We need to have a serious chat about iPhone repairability. We judged the phones of yesteryear by how easy they were to take apart—screws, glues, how hard it was…

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[–] aleph@lemm.ee 262 points 1 year ago* (last edited 1 year ago) (16 children)

"Why don't you buy Apple products?"

Me: Gestures broadly at this:

Ever the innovators, Apple introduced a new dimension to repair that our scorecard simply didn’t account for: namely, that you could take a highly repairable design like the iPhone 14, install a genuine Apple replacement screen or battery, and then… it fails to work. Following the correct procedure was no longer enough.

Today, you need one more thing: a software handshake, using Apple’s System Configuration tool. It contacts Apple’s servers to “authenticate” the repair, then “pairs” the new part to your system so it works as expected. Of course, it can only authenticate if Apple knows about your repair in advance, because you gave them the exact serial number of your iPhone, and they’ve pre-matched it to a display or battery. This is only possible if you buy the screen or battery directly from Apple. Forget harvesting parts—which is a huge part of most independent repair and recycling businesses. It’s also impossible to pair any aftermarket parts—which means only Apple-authorized repairs can truly restore the device to full functionality.

[–] BeanCounter@sh.itjust.works 205 points 1 year ago* (last edited 1 year ago) (15 children)

It contacts Apple’s servers to “authenticate” the repair, then “pairs” the new part to your system so it works as expected.

Mmmm.. DRM for your replacement parts for over $1,200 devices that you already paid for. That's what this society needs.

[–] qwertyqwertyqwerty@lemmy.world 17 points 1 year ago* (last edited 1 year ago) (10 children)

I think calling it DRM is incorrect. I think Apple and its audience belief you should be able to tell if a replacement part could be counterfeit, and possibly have a security vulnerability as a result. However, it should be a one-time notice that a user can dismiss and continue using the phone's complete functionality.

For example, if someone replaces a camera module, Face ID could technically be compromised. That said, the security for Face ID is on the device itself, and replacing the module with a third-party one, as long as they was made aware it may not be as secure as the original part, let them do what they want with their own device.

EDIT: If it were me, I would want to know a part in my phone is not directly from Apple, but I would still want the ability to determine if I want to continue using the phone like that or straight up replace it. It should be the user's decision.

[–] festus@lemmy.ca 7 points 1 year ago (4 children)

However, it should be a one-time notice that a user can dismiss and continue using the phone's complete functionality.

Hmm, I broadly agree with the idea that users should be able to dismiss these warnings and repair their devices however they want, but I'd imagine a dodgy repair shop would just press 'OK' on the counterfeit part warning before handing it back to the client.

Not sure what the solution is - maybe a screen in the settings that can list all parts warnings so an owner can view it after a repair? That relies on people actually checking, but at some point users need to show some responsibility for verifying a repair was done correctly if they'd care.

[–] Rootiest@lemmy.world 9 points 1 year ago (1 children)

Not sure what the solution is

Email the warning to the user's Apple account? Put the warning behind the faceid lock?

Why does the notification have to be on the device and/or accessible by the repair shop?

[–] festus@lemmy.ca 1 points 1 year ago

Great idea - I like yours better than mine.

I was just using an example, but I was thinking something closer to a device "security status" section in the settings app.

[–] kaba0@programming.dev 2 points 1 year ago

Apple actually already sort of have it — you can go to settings and check whether any repairs/tampering happened on your device. That is I believe a correct approach - you can always check after a repair/second hand buy whether their claims are true, yet it is maximally usable.

[–] pup_atlas@pawb.social 1 points 1 year ago

Do what Google does when trying to grant far reaching permissions to another account. Show a non-dismissible banner or nag notification constantly for 10 days, and then allow the user to dismiss permanently. It’s the best of both worlds. It makes it impossible for the user to miss, even if a shady repair shop tries to cheat them with aftermarket parts, but it gives the user a reasonable course to permanently dismiss any warnings.

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