this post was submitted on 20 Jan 2025
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[–] dual_sport_dork@lemmy.world 16 points 5 months ago (5 children)

I don't want to treat phone numbers as an ID, but for some reason my customers will give their phone number to me online far more willingly than they'll cough up their email address, which is baffling only until you realize:

  • Most people are technologically incompetent and are intimidated by the avalanche of crap they get in their email, and
  • They never answer their phones anyway, so who cares?

I actually offer the option, because I don't give a rat's ass how people ignore me when I try to contact them. But when they place an order I at least need to be able to prove that I tried.

[–] Entropywins@lemmy.world 4 points 5 months ago (1 children)
[–] btaf45@lemmy.world 1 points 5 months ago

Jenny, what is your area code?

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