this post was submitted on 07 Feb 2025
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Privacy
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Proton does require you to have a dedicated phone number or email to sign up though, like that was my main thing that swayed me away from making a protonmail account was when I went to sign up I was met with a phone number requirement and I'm like "oh well this isn't going to be helpful"
They claim it's to prevent abuse of the service, and that it's only the cryptographic hash which can be used to find out if the email has been used on an account before. But I dislike that it requires even going that info
ammendum: apparently this restriction may be based off of your region used and browser. I was able to finally successfully create an account using Chrome, but Firefox exclusively gave me email or phone number requirements
I never understood this stance... do people really think a corporation is going to risk their entire company over your anonymity when their country's government does not allow this? Nobody is going to jail for you.
Plus, if everyone could easily sign up anonymously, then like they said, it would be overrun with bots and the reputation of their IPs would quickly deteriorate to where most other email providers would just block them, making the service almost worthless.
It's a privacy activist stance, privacy and security are always at a constant battle. There was a post about it a few weeks back, every attempt at security compromises privacy, because private info is the easiest way to lock security down, so it's always the route that companies take. Personally I don't think a corporation should have to risk their company over it, but I don't think a company that isn't privacy oriented should pretend to be. It's misleading. I give them credit that they might be good for privacy but, the entire operation gets undermined when in order to sign up, it tries to force you into giving information that could identify you. The less information needed the better, and the less you can tell overreachers. If you don't have the information you don't have the information. That's signals motto, it's also Mullvads motto, and its the direction that proton runs in if you can find your way through it's hoops.
I think I got in before they started doing that.
Actually I don’t think they require that. I just set up a new proton account on a device with a fresh wipe from a vpn endpoint I never used before and they offered to record a phone number or recovery email but didn’t require it.
Can you tell me which endpoint/region that you used? Cuz I just tried using a VPN endpoint from Switzerland Sweden and Ukraine and all three of them brought up a requirement to have a verification email
edit: disregard apparently it was a browser issue, switched from Firefox to Chrome and reconnected to a Switzerland endpoint and it let me solve a captcha instead of using email verification system
Mullvad us Denver 205.
I’m also using their encrypted dns though that shouldn’t matter. Recording an email might be a regulatory requirement of the intelligence sharing treaties of the eu and broader eurozone.
Try an endpoint outside of the western world and see what happens!
Yeah weirdly enough it ended up being a browser issue, Firefox wasn't able to use anything but email verification/phone number verification but Chrome was able to offer a captcha in place of it