this post was submitted on 12 Mar 2025
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New survey suggests the vast majority of iPhone and Samsung Galaxy users find AI useless – and I’m not surprised (www.techradar.com)
submitted 1 day ago by ForgottenFlux@lemmy.world to c/technology@lemmy.world
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A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

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[–] dustyData@lemmy.world 4 points 1 day ago

In my office there's one prototype model under testing that nobody uses and does nothing useful. Anything else is actually banned, we handled way too sensitive information. It causes office and outlook to glitch often when it tries to open copilot and get immediately slapped silly to shut up. The blinking blank windows are annoying though. IT had to make an special communication to all staff explaining that it was normal behavior.