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Hetzner is fucking trash. Dare you to try canceling, I took me over 6 months to get them to stop billing me 80 fucking cents per month over a resource that I had no way to delete. Then they started threatening me with collections for like $3, fuck them.
Never had problems with Hetzner 🤔
Me neither. And I've been using them for 6ish year. That said, mistakes may happen, so...
Why did it take six months to resolve the issue? What steps did you take, how did they respond? Serious claims require proper explanation at the very least.
I shutdown all the he resources visible to me, then went thru their cancellation process, then 2 months later I started getting past due bills for very small amounts. Since I had closed my account I had no way to login again to view and make payments, and all this even though I had automatic billing thru my credit card. Every time I reached out I got automated emails in German and no response for like a week at a time, even though they kept emailing these petty ass messages about past due amounts of less than a dollar. I even received snail mail with a collection notice, over $0.83 one time. It’s downright petty as fuck and unprofessional as fuck, and they are very well known for this behavior.
Can’t recognise that, but unfortunate you have had such an experience with them.
Never had any problems with Hetzner
Hetzner tried to charge me additional €20 for €5 VPS just because of my country. Cancelled the order immediately and I will never try them again.
And no, I am not from Russia. Even if that is the case, this sort of discrimination should not be accepted.