this post was submitted on 12 Apr 2025
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Selfhosted

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An alternative to Contabo (VPS provider) (lemmy.world)
submitted 1 year ago by UnfairUtan@lemmy.world to c/selfhosted@lemmy.world
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Hi!

For the past few years I've been hosting most of my services on Contabo VPSs (Immich, Nextcloud, and a few others).

They used to offer a great price to specs ratio, but have lately been awful to me as a customer. (drastically increasing the price to force me to change product, and then doing the same weeks after migrating to their new product).

I don't really trust them anymore, especially since the only way to make them react to my problem was to give them a bad trustpilot review..

So anyway I am looking for advice on a different VPS provider based on the EU. I mostly need a lot of SSD space (800Gb minimum), at least 4 vCPU cores, and a decent amount of RAM. The maximum I'm willing to pay per month is around 20€.

Anything you could recommend? Ideally with a good track record of maintaining their prices.

Have a good week end!

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[–] chonkyninja@lemmy.world 1 points 1 year ago (5 children)

Hetzner is fucking trash. Dare you to try canceling, I took me over 6 months to get them to stop billing me 80 fucking cents per month over a resource that I had no way to delete. Then they started threatening me with collections for like $3, fuck them.

[–] morethanevil@lemmy.fedifriends.social 11 points 1 year ago (1 children)

Never had problems with Hetzner 🤔

[–] Engywuck@lemm.ee 8 points 1 year ago

Me neither. And I've been using them for 6ish year. That said, mistakes may happen, so...

[–] tauren@lemm.ee 7 points 1 year ago (1 children)

Why did it take six months to resolve the issue? What steps did you take, how did they respond? Serious claims require proper explanation at the very least.

[–] chonkyninja@lemmy.world 1 points 1 year ago

I shutdown all the he resources visible to me, then went thru their cancellation process, then 2 months later I started getting past due bills for very small amounts. Since I had closed my account I had no way to login again to view and make payments, and all this even though I had automatic billing thru my credit card. Every time I reached out I got automated emails in German and no response for like a week at a time, even though they kept emailing these petty ass messages about past due amounts of less than a dollar. I even received snail mail with a collection notice, over $0.83 one time. It’s downright petty as fuck and unprofessional as fuck, and they are very well known for this behavior.

[–] meldrik@lemmy.wtf 4 points 1 year ago

Can’t recognise that, but unfortunate you have had such an experience with them.

[–] dukatos@lemm.ee 1 points 1 year ago

Hetzner tried to charge me additional €20 for €5 VPS just because of my country. Cancelled the order immediately and I will never try them again.

And no, I am not from Russia. Even if that is the case, this sort of discrimination should not be accepted.

[–] qaz@lemmy.world 1 points 1 year ago

Never had any problems with Hetzner