this post was submitted on 03 May 2025
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I am going to invoke the XKCD comic on you in return.
I work in a library. I help people with computer issues every day on their personal computers and the public ones...
99% of people would freak out if you expected them to know what Task Manager even is, let alone what it does or how to open it.
This entire conversation is vastly overestimating people's abilities and confidence when it comes to computer use.
It's true. A friend asked for help on his new laptop and after a confusing conversation I realised he was upset because the web browser had "lost" his "bookmarks". No, those aren't bookmarks, those are shortcuts to your most recent web pages. Looks like you don't have any bookmarks. Let me show you how to make a bookmark...
He's not dumb or even inexperienced with tech, he just has a different mindset.