this post was submitted on 02 May 2025
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Yes! This happened to me when I turned off the 'safe boot' on a laptop via BIOS. It locked me out but I had never agreed to install Bitlocker in the first place, let alone know what key I was supposed to have. It was a total loss & I had to wipe the drive.
MS is hot trash.
The decryption key is saved in the Microsoft account, the error message explains that
I also almost got a panic attack when my Lenovo updated the bios and i was locked out