this post was submitted on 14 Oct 2023
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Technology

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Is there a sub to ask for Lemmy support that's not part of the official instance? (7.62x54r.ru)
submitted 1 year ago by r3df0x@7.62x54r.ru to c/technology@lemmy.world
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I have a specific question if anyone happens to know the answer.

Do anyone know how and where to create the pictrs directory for Lemmy? I'm getting an error any time I try to upload files.

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[–] fry@fry.gs 2 points 1 year ago* (last edited 1 year ago) (1 children)

That sounds like it’s a commercial service. They should have a support option you can ask. It sounds like their deployment scripts are broken. Ansible and Docker are the easiest ways to run Lemmy, I’m guessing these guy’s scripts are just grabbing the docker images and launching them for you.

[–] r3df0x@7.62x54r.ru 2 points 1 year ago (1 children)

I'll see if I can find the script it uses and check but I think it's installed directly because I was able to fix the site when it didn't work after a restart using service lemmy restart.

[–] fry@fry.gs 2 points 1 year ago

No, it won’t work if it’s deployed wrong. Is this a shared host or a VPS service? If it’s a shared host and you’re just clicking a button to deploy a software package, it that host’s job to make that button work right.