this post was submitted on 15 Oct 2023
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Google has plunged the internet into a “spiral of decline”, the co-founder of the company’s artificial intelligence (AI) lab has claimed.

Mustafa Suleyman, the British entrepreneur who co-founded DeepMind, said: “The business model that Google had broke the internet.”

He said search results had become plagued with “clickbait” to keep people “addicted and absorbed on the page as long as possible”.

Information online is “buried at the bottom of a lot of verbiage and guff”, Mr Suleyman argued, so websites can “sell more adverts”, fuelled by Google’s technology.

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[–] squaresinger@feddit.de 197 points 1 year ago (42 children)

The part about Google isn't wrong.

But the second half of the article, where he says that AI chatbots will replace Google search because they give more accurate information, that simply is not true.

[–] twinnie@feddit.uk 10 points 1 year ago (3 children)

I already go to ChatGPT more than Google. If you pay for it then the latest version can access the internet and if it doesn’t know the answer to something it’ll search the internet for you. Sometimes I come across a large clickbait page and I just give ChatGPT the link and tell it to get the information from it for me.

[–] kubica@kbin.social 22 points 1 year ago* (last edited 1 year ago) (1 children)

When I tried it it was never able to give me the sources of what it said. And it has given me way too many made up answers to just trust it without reasons. Having to search for sources after it said something has made me skip the middle man(machine).

[–] Zeth0s@lemmy.world -4 points 1 year ago (1 children)

You probably tried the free version. Check perplexity.ai to see how the paid version of chatgpt works. Every source is referenced and linked.

This guy is not talking about the current version of free chatgpt. He's talking of the much better tools that will be available in the next few years

[–] squaresinger@feddit.de 10 points 1 year ago (1 children)

Yeah, because people selling AI products have a great track record on predicting how their products will develop in the future. Because of that, Teslas don't have steering wheels any more, because Full Self Driving drives people incident-free from New York to California since 2017.

The thing with AI development is, that it rapidly gets to 50% of the desired solution, but then gets stuck there, not being able to get consistently good enough that you can actually rely on it.

[–] Zeth0s@lemmy.world -5 points 1 year ago* (last edited 1 year ago) (1 children)

I don't really understand what it means. If the product is unreliable people won't use it, and everything will stay as it is now. It's not a big issue. But It is already pretty reliable for many use cases.

Realistically the real future problem will be monetization (which is causing the issues of Google), not features

[–] Phanatik@kbin.social 6 points 1 year ago (1 children)

Well, here's the thing. How often are you willing to dismiss the misses because of the hits? Your measure of unreliability is now subject to bias because you're no longer assessing the bot's answers objectively.

[–] Zeth0s@lemmy.world -5 points 1 year ago* (last edited 1 year ago) (1 children)

I don't expect it to be 100% correct. I have realistic expectations built on experience. Any source isn't 100% reliable. A friend is 50% reliable, an expert maybe 95. A random web page probably 40... I don't know.

I built up my strategies to address uncertainty by applying critical thinking. It is not much different than in the past. By experience, chatgpt 4 is currently more reliable than a random web page that comes in the first page of a Google search. Unless I exactly search for a trustworthy source, such as nhs or guardian.

The main problem is the drop in quality of search engines. For instance, I often start with chatgpt 4 without plugins to focus my research. Once I understand what I should look for, I use search engines for focused searches on official websites or documentation pages.

[–] squaresinger@feddit.de 2 points 1 year ago (2 children)

The issue with reliability is a completely different one between web search and AI.

If you search something on Google, there are quite a few ways you can judge the quality of the answer with "metadata" around it. If you find a scientific paper, it's probably more reliable than a post on a parents forum. If the source is a quality newspaper or Wikipedia, that's also more on the reliable side, but some conspiracy theorist website is not. And if the source is some kind of forum or Q&A site, wrong answers often have comments under them that correct the error.

Also, you can follow multiple links and take a wider sample on the topic that way.

With AI that's not possible. Whether it is wrong or correct, the AI will give you an answer in the exact same format, with the same self-confident tone. You basically need to know the correct answer to know whether the answer is correct.

Sure, you can re-roll and ask it again, but that doesn't make the result more likely to be correct.

For example, I asked ChatGPT which Harry Potter chapter is the longest. It happily gave me a chapter, but it wasn't the longest. So I asked again and again and again, and each time it gave me a new wrong answer, every time with made-up word counts.

[–] Zeth0s@lemmy.world -1 points 1 year ago* (last edited 1 year ago)

This is the reason I am suggesting people to give a try to perplexity.ai to understand how these tools will work in the near future. And why I don't understand the reason I am downvoted for that.

Current "free" chatgpt was created as a proof of concept, not as a finished, complete solution for humanity issues. What we have now is a showcase of llm, for openai to improve the product via human feedback, for everyone else to enjoy what is it already now, with all its limitations, an extremely useful tool.

But this kind of LLM is intended to be a building block of the future solutions. To enable interactivity, summarization, analysis features within larger products with larger and more refined set of features.

If you don't have paid version of chatgpt, again, try perplexity.ai with the copilot feature, to see a (still imperfect, under development) proof of concept of the near future of AI assisted research.

And more tools will come, that will make easier to navigate the huge amount of information that is the main issue of modern internet.

For your specific case, gpt 3.5 has poor logical and mathematical capabilities. Gpt-4 is much better with that. But still, using a language model for math is almost never a good choice. What you'd need, is an llm able to access information from the internet and to have access to some math tool, such as python or Matlab. These options currently are available on chatgpt with plugin, but they are suboptimal. In the future you'll have better product able to combine llm, focused internet search and math.

We should focus on the future, not on the present when discussing AI. LLMs based products are in their infancy

[–] Baines@lemmy.world 22 points 1 year ago (1 children)

give it time, algos will fuck those results as well

[–] Semi-Hemi-Demigod@kbin.social 2 points 1 year ago

They'll need to make money with a cheap cost-per-sale, so they'll put ads on the site. Then they'll put promoted content in the AI chat, but it's okay because they'll say it's promoted. Eventually it won't even say it's promoted and it will just be all ads, just like every other tech company.

Why? Because monetization leads directly to enshittification, because the users stop being the customers.

[–] Dave@lemmy.nz 7 points 1 year ago

ChatGPT powers Bing Chat, which can access the internet and find answers for you, no purchase necessary (if you're not on edge, you might need to install a browser extension to access it as they are trying to push edge still).

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