this post was submitted on 14 Oct 2023
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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech (www.businessinsider.com)
submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world
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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[–] CriticalMiss@lemmy.world 3 points 1 year ago (1 children)

The definition is wrong. There's nothing "self" about them if an employee has to hold your hand throughout the entire process.

[–] OrderedChaos@lemmy.world 4 points 1 year ago (1 children)

Perhaps they should be paying the customer with savings since they're saving so much money not paying a full-time checkout attendant per register. The customer is now the employee.

[–] CriticalMiss@lemmy.world 1 points 1 year ago

Meh, I don't mind using self-checkout when it's actually self-checkout. I hate standing in lines and my anxiety doesn't do me any favors so I'm all in favor if the system actually works.