500
Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech
(www.businessinsider.com)
this post was submitted on 14 Oct 2023
500 points (97.7% liked)
Technology
59377 readers
4800 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
That has to be a location specific thing, because I've gone to dozens of different Krogers and I've never had that issue with the self checkouts. The worst that happens to me is the scales will get twitchy sometimes and think I doubled up on something, and won't let me continue scanning till an employee resets it. But even that's a pretty rare occurrence.
They've just recently replaced all their self checkout stations with new ones that do that, so maybe the ones near you are still the old ones.
They actually just installed a bunch of new stations in the Kroger closest to me, so I'm reasonably certain they aren't old. The ones they installed don't do what you're talking about though.