this post was submitted on 03 Jun 2025
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[โ€“] GamingChairModel@lemmy.world 15 points 4 days ago (1 children)

Yes, it's the exact same practice.

The main difference, though, is that Amazon as a company doesn't rely on this "just walk out" business in a capacity that is relevant to the overall financial situation of the company. So Amazon churns along, while that one insignificant business unit gets quietly shut down.

For this company in this post, though, they don't have a trillion dollar business subsidizing the losses from this AI scheme.

[โ€“] eRac@lemmings.world 8 points 4 days ago

JWO hasn't shut down. The system got polished enough for them to sell it to other companies, so they don't need their own test-platform locations anymore.

JWO and similar systems do not reduce labor. The people working cashier become customer service attendants. These systems are valuable when the issue is throughput and sales are being lost at peak times. Airport convenience stores and stadium concession stands, for example, can get significantly higher revenue for the same footprint.