Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.

I am still trying a few things, but I am not very optimistic that I can get access.

The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.

As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable 😓

I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥

Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.

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[–] Draconic_NEO@lemmy.world 1 points 1 day ago* (last edited 1 day ago) (1 children)

Wouldn't that mean the instance would completely restart? I mean I don't know much about piefed but logically it seems like the DB structure would be incompatible. Thus "Migrating" to piefed means a complete reboot, all posts, all users, all content just bye bye.

[–] Kris@feddit.org 7 points 1 day ago (1 children)

Not necessarily, no. We aim to preserve users, communities and posts/comments. Image uploads might get lost though.

Such an in-place migration will need extensive database operations and likely some support by the Piefed developer (to add support for bcrypt hashed passwords), but we are hopeful to make it happen and maybe this will result in a database migration script other Lemmy instances could also use.

If this turns out to be infeasible, we will stay with Lemmy rather than reset everything.

[–] Draconic_NEO@lemmy.world 3 points 1 day ago

Oh awesome, I mean I've heard of other platforms like sublinks offering database migration but I didn't think it would be feasible with piefed since unlike sublinks it's very different than lemmy.