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Half of companies planning to replace customer service with AI are reversing course
(www.techspot.com)
This is a most excellent place for technology news and articles.
Defining contextual relationship between words sounds like predicting the next word in a set, mate.
Only because it is.
Not at all. It's not "how likely is the next word to be X". That wouldn't be context.
I'm guessing you didn't watch the video.