this post was submitted on 21 Jul 2025
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I read a lot of science fiction, and a younger friends at work frequently asked me for recommendations, and he liked talking about the books after reading them. At some point I found out that he exclusively consumes them as audiobooks, which is fine and I didn't think much about it. Some years down the line, when I was getting ready to retire, I had to pass on things to him. There was enough of it that, in addition to working elbow-to-elbow with him, I documented all the details in some long emails. When we meet, I'd say "The details are in the email," and focus on explaining the big picture.
It became obvious that he never read the emails. When I talked to him about it, he admitted that he really struggles with any long block of text. The guy is really smart, and he knows a lot about a lot of things, but he gets all his info from audio and video because struggles to consume text. There's clearly some kind of learning/mental issue going on there. It's going to make the job tough for him, but I hope he works it out.
Something else I forgot to mention was a concept that I learned in the military called BLUF: Bottom Line Up Front. The idea is that most people aren't going to read past the first sentence or two before skipping to the end so you better get the absolutely critical information out right away; before your reader gets bored/decides they have more pressing matters to deal with. I would regularly see emails that started with a summary before even the salutations.
Oh, yes, we use BLUF at work a lot, but it's not really useful if you're trying to pass along detailed knowledge.
I just saw this at work today for the first time from a younger person. No one I've ever emailed with has done summaries before. It took me by surprise... especially because this is an organization that is built on reading things.