So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister's Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother's iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn't find the printer, I said ok maybe it's a dumb driver, USB didn't work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn't work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.
After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I've read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.
IT person here. Avoiding HP is a good idea. But a better idea is don't buy shitty cheap consumer level inkjet printers from any brand. Most of them have this sort of bullshit, although not usually as bad as HP does. Instead I suggest buy it for life. Get a nice color laser machine, spend a few hundred bucks, and you will have a printer that lasts until you die. I like the Canon MF743CDw, it's a little on the pricier side but it scans both sides of the paper in one pass. Also does color duplex printing.
If you don't want the extra size or weight of a color laser, get a black and white laser. How often do you really need color? And if you must get something cheaper, get one of the newer inkjet printers that use refillable ink bottles rather than cartridges, like there is an actual ink tank on the printer and you refill it with a squeeze bottle rather than replacing the cartridge.
My problem is I only need a printer maybe once or twice a year so it's a bit difficult to justify spending hundreds of dollars for a device that will probably only pay for itself back in about a decade.
It may honestly just be worth the hassle I'm going to the library when I want to print something. Not they they don't have crap printers as well.
Get a Laser then.. Inkjets dry out if not regularly used, which on the cheaper printer often means 'throw it away and buy a new one' because they don't have replaceable heads. A laser will happily sit for months idle then spring into life.