this post was submitted on 21 Oct 2025
50 points (91.7% liked)
Technology
76361 readers
2119 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related news or articles.
- Be excellent to each other!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
- Check for duplicates before posting, duplicates may be removed
- Accounts 7 days and younger will have their posts automatically removed.
Approved Bots
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
My sister, who's been an occupational therapist, personal assistant and on other 'soft' jobs recently got hired as a helpdesk employee just for that reason. Apparently it's easier to teach a humanist to reset M365 passwords and do simple troubleshooting than teach a techie on how to deal with humans (which is a major part of being an on-call support for anything).
She talks to the customers so the engineers don’t have to.
She has people skills. She is good at dealing with people.