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I built a light weight replacement for Intercom to save myself $1k per month (alien.top)

submitted 10 months ago by kizum@alien.top to c/entrepreneur@indiehackers.space

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I've been battling with my Intercom bill going up as my apps have grown to the point where it's basically 40% of my monthly expenses. So a couple of months ago I built a live chat widget that can also use chatgpt to reduce some of my support load and it's been working great on the 2 apps I've been testing it on. Resolves around half of my support issues without me needing to get involved, and it's pretty cool to see how the bot can have a long discussion with a visitor answering each of their questions. Probably going to cancel Intercom in the next month or so.

Have a few other business also using the tool, which has been very useful in identifying features to build which people would pay for.

Can share the link to the tool on request.

Anyone else doing something like this?

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[–] cikuliss@alien.top 1 points 10 months ago

this is amazing.