this post was submitted on 31 Oct 2023
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Cannot run to cloud sync even on connected WiFi. (alien.top)
submitted 1 year ago by Next-Stomach3374@alien.top to c/remarkable@hardware.watch
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  • reMarkable 2
  • Version is 3.7.01930
  • I had changed my Wi-Fi to mobile spot, and restarted device serveral times.
  • The device cannot update over 3.7.01930, it will show
    • "Error checking for update"
  • When I clicked storage > cloud connection > Check sync
    • "There are some issues with the lcoud connection. Please try again later"

Can anyone provide some feedback or comments for me? Thank you.

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[–] FRK299@alien.top 1 points 1 year ago (1 children)

I believe there's a major bug in the 3.7 versions. Hence why rM have stopped all updates temporarily(last I checked). So, as a temporary measure, I recommend updating to the beta

[–] Next-Stomach3374@alien.top 1 points 1 year ago

I still have the disscussion with support department, and they just tell me try to reboot and confrim the WiFi setting. Even I changed to the my mobile phone hotspot as WiFi. It doesn't work as usual.

Do you mean that go to Software > reMarkable beta program > Read more and enroll? Even I click, it just appear the same error.