this post was submitted on 12 Nov 2023
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Sync for Lemmy

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During the past week, Sync would say that I was logged out and needed to be logged in. However, I appeared to still be logged in. Since I kept receiving the error messages, I logged out of my account and attempted to log back in. Now I get a login error and can't login. I know it's not a password issue, because I logged out and logged back in via a web browser. Anyone have a solution?

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[โ€“] ShunkW@lemmy.world 5 points 1 year ago (1 children)

Try clearing your app data in the app settings. It sounds like you've got a bad session stuck there causing the app to be confused.

[โ€“] richteratmosphere@lemmy.sdf.org 4 points 1 year ago (1 children)

I cleared cache and all data for the app and tried to login, but I'm still getting the same error.

[โ€“] ShunkW@lemmy.world 3 points 1 year ago

Weird. Maybe try uninstalling and reinstalling the app. Otherwise I'm not really sure unfortunately