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Ways to prevent account sharing in a SaaS? (alien.top)

submitted 10 months ago by murenzi_company@alien.top to c/entrepreneur@indiehackers.space

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Hey there! I own a few SaaS companies and we have been trying to figure out ways to prevent account sharing and curious to know how you do it?

The current way: if a user is logged in, and another session is signed in the same user, the first user that was signed in is kicked from the session.

But- we are trying to fully combat it because the loop hole here is the second person simply asking if the first person is active on their session and they can still share an account. We do per user per month pricing so we find that a decent amount of people would try to pay less by just sharing an account.

Thanks in advance for your advice and insight!

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[–] Silentkindfromsauna@alien.top 1 points 10 months ago

I have to agree with this. Sounds like a trivial issue right now, you should be spending this time for getting more new customers instead of trying to convert people into from the rare few customers that are gaming the system. This is even assuming they would convert to paying customers instead of just stop using your product.