this post was submitted on 29 Jul 2023
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Free and Open Source Software

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Have you ever been scared or hesitant about reporting flaws or bugs to a community with a strong staunch fanbase ??

Obviously there are different ways of reporting and starting discussions, but I brought up the courage to report a flaw on a subreddit (not to be named) that I knew is very sensitive to criticisme, and I was flooded with downvotes and even was subject to gaslighting, so I gave up on that software and became even more hesitant about reporting problems on other FOSS communities .

Is this mindset very prevalent among all open source communities? have you faced something similar ?

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[–] JaxiiRuff@pawb.social 13 points 1 year ago (2 children)

Do it anyway and ignore the backlash. If no one reports it then it will never be addressed. Its the drawing of attention to the matter that counts in my opinion.

The only complaint I have is that most communities or devs prefer you to open issues on places such as github instead but I feel it doesnt really matter since not everyone is willing to take the extra steps.

[–] shnizmuffin@lemmy.inbutts.lol 8 points 1 year ago

As a software developer, this is constructive:

open issues on places such as github

This is bitching:

it doesnt really matter since not everyone is willing to take the extra steps.

[–] mtchristo@lemm.ee 5 points 1 year ago (3 children)

I try to post issues on github , but because I always have to verify my sign-up using email 2auth. It grinds my gears that reporting bugs is becoming tedious.

I tried to open an account on codeberg.org to report a small issue, the website refused to let me sign-up with a temporary email (I understand they have to fight spam), I don't like using my own email everywhere so its another disappointement on my list.

[–] curiosityLynx@kglitch.social 6 points 1 year ago (1 children)

Protonmail accounts are free. Just make one and use it for bug report signups.

[–] mtchristo@lemm.ee 1 points 1 year ago
[–] Evergreen5970@beehaw.org 4 points 1 year ago

Ran into the same problem as you. Did not feel like making my 273828rd email and ended up not reporting a bug.

[–] pjhenry1216@kbin.social 2 points 1 year ago

Firefox Relay, Proton email aliases, and whatever iCloud's email thing is called all allow you to hide your email. The free versions tend to limit how many you can create, but some let you pay for unlimited. I use a different alias for every single thing I sign up for (i personally use Firefox Relay and only ran into an issue once during a sign up). Since I also pay for Proton Mail though, I can get other aliases through there if need be. Basically the very free things will turn you into a customer, so if you want to keep privacy, paying for the basic protections isn't super expensive.