this post was submitted on 15 Nov 2023
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I highly recommend you start looking into Knowledge Management and how it relates to your business. A lot of the resources out there focus on enterprise level organizations, but from my experience working with individuals it’s just as important to develop in small businesses (especially ones that are growing like yours)
In a nutshell, Knowledge Management will allow you to create the resources and culture to encourage collaboration and prevent your company’s knowledge from getting siloed. In a small company where people wear different hats it’s important to 1) know what’s going on and 2) be able to get the resources/information you need, when you need it, in the form you need it
I can provide some of books and resources or if you have any questions I’m more than happy to answer them