this post was submitted on 21 Apr 2026
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Technology

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149
Anthropic nuked a company's access to Claude, stopping 60 employees dead in their tracks — support via Google Form is the only recourse for vague usage policy violation (www.tomshardware.com)
submitted 5 hours ago by throws_lemy@reddthat.com to c/technology@lemmy.world
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[–] Tamps@feddit.uk 80 points 4 hours ago (2 children)

Just another form of vendor lock-in. If your business model is mostly/entirely dependent on an external party, that should be a well understood risk.

[–] shirasho@feddit.online 12 points 2 hours ago

I am responsible for gathering information on AI to determine whether we should use it for our next project. The ask was to use it for a critical process task. Immediately in my head I was like "no, we are not using AI at all", but I obviously need quantifiable data. This is just another thing to add to my list of why using AI for core processes is one of the stupidest things you could ever do.

[–] itsathursday@lemmy.world 29 points 4 hours ago (3 children)

The only people winning are selling shovels

[–] IrateAnteater@sh.itjust.works 21 points 2 hours ago (1 children)

Dude, it's 2026. We don't sell shovels, we sell shovel subscriptions.

[–] underisk@lemmy.ml 4 points 43 minutes ago

Tiered shovel subscriptions.

[–] benjirenji@slrpnk.net 5 points 2 hours ago

Or rather the right to use shovels under ToS that can be changed on a whim.

[–] XLE@piefed.social 9 points 4 hours ago

And you can sell at least one shovel to somebody digging themselves into a hole