this post was submitted on 03 May 2026
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Guilty until proven innocent: shoppers falsely identified by facial recognition system struggle to clear their names (www.theguardian.com)
submitted 2 days ago by Deep@mander.xyz to c/technology@lemmy.world
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People shamed and ordered to leave shops after being misidentified then ‘given no help’ to investigate verdicts

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[–] deathbird@mander.xyz 15 points 2 days ago (1 children)

Funny how even the things "AI" is okay at (pattern matching within a certain margin of error) still can't be used properly.

[–] Ensign_Crab@lemmy.world 11 points 1 day ago (2 children)

Those using it don't care if they get false positives, so it's working as far as they're concerned.

[–] deathbird@mander.xyz 3 points 1 day ago

To them it's more trouble to actually double check or review hits then to just give people a blanket ban if they might could possibly be shoplifters.