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Why isn't AirBnB replaced by another better company yet?? (alien.top)

submitted 10 months ago by Roweie@alien.top to c/digitalnomad@expats.zone

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Their customer service is HORRENDOUS. I Think it's also mostly because they outsource to countries were the people, even though they might mean well, have absolutely no idea what customer service means or have a very different concept of it (which is just to apologies without really practically solving the problem or making things right. Their making things right is just being polite and apologizing).

But AirBnB knows this. They make exorbitant amount of money yet offer shi**y service. Why hasn't another company taken over yet?

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[–] BadMeetsEvil24@alien.top 1 points 10 months ago

For a little while we were done with the weekly anti-AB crybaby posts. Seems like y'all got bored again during the slow season lmao.

How and why does this have anything to do with, you know, actual DNing? It doesn't. Go post this in the AB sub if you are looking for an actual discussion, not dopamine fueled back-pats and upvotes from angry non-DNs sitting at home not doing shit.

Writing this from the toilet in my AirBnb in Medellin.