More than two weeks ago, my account on Fiverr got unfairly and unjustifiably banned. My services are about blockchain development (Decentralized Applications), in where Fiverr CS told me that the services I offered are prohibited since they're "financial risks". Ironically, there is a lot of similar and almost exact services being offer on Fiverr, AND there's a whole category of "Blockchain & Cryptocurrency" on Fiverr for this type of gig.
Days of trying to explain everything to Fiverr CS and it was like talking to a brick wall. They were not helpful at all. Almost two years of being a seller without issues (I was even a level 2 seller), and they threw me away like nothing.
I was at the stage of acceptance and just let everything go - but wait, there's more. There are still some funds that I could withdraw in my account. It is stated that banned accounts can withdraw their funds after 90 days. However, just awhile ago, I received an email that my previous orders (3 months ago) was being cancelled and refunded. This is more likely an order that is worth $700-$1000. I remember that I still have a $1500+ funds pending for withdrawal. How could that be fair?
Everything here does not make sense, they took away the portfolio I've been building up for 2 years. Scammers have been copying my work's sample photos and videos and had been rampant on Fiverr and yet I, the original developer, was banned and is being robbed unfairly. Fiverr is straight up racing to the bottom. I absolutely do not recommend Fiverr if you intend to be a seller there for a long term.
What should I even do? There's no way I can contact their CS anymore since I don't even have an account.
Not to mention they take 20% as their share smh
Yeah, and I thought they would care more about top sellers. But no, they earned a total of around $15,000 from me and I guess it really doesn't matter to them.