Privacy

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LinkedIn from Microsoft locked me out — they demand I give my passport and access to my webcam to Persona (auzo.uk)

submitted 1 day ago by cuerdo@lemmy.world to c/privacy@lemmy.ml

54 comments fedilink hide all child comments

LinkedIn locked me out of my own account. The only way back is through Persona — a third-party service that wants a photo of my passport, a scan of my face, and a recording of my movements (liveness detection: turn your head, follow the dot, so a still photo can't stand in for me). The stated reason: "unusual activity." The real reason, of course, is big tech spearheading a movement toward absolute control over people.

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[–] despaircode@lemmy.ml 64 points 1 day ago (2 children)

They did the same shit to me. I refused and pestered them with numerous e-mails demanding them to just delete my account instead of reopening it. Finding a link to their contact form was a nightmare (it's hidden all the way at the bottom of their privacy policy). I also emailed legal@linkedin.com, dpo@linkedin.com, helpdesk@linkedin.com, support@linkedin.com and a number of other generic addresses just to be sure they would receive something.

I got three LLM sounding replies where they asked me to follow a link to verify my identity with a government issued identity document, but after a couple more e-mails where I wrote that providing Persona or LinkedIn with my identity documents is against my personal security policy, they just caved and reopened my account calling it a "temporary measure to protect my account". Set a new password, logged in and deleted my account immediately. Good riddance.

[–] aurelar@lemmy.ml 4 points 7 hours ago

Thanks for this post. Saving it in case I ever need it.

[–] FineCoatMummy@sh.itjust.works 14 points 1 day ago

TBH I'm impressed you got that far. I'd have thought they would 100% stonewall you.

Good riddance for sure. That co has a long history of being sleazeweasels.