Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

Support tickets can be created by sending an email to info@mastodon.world

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submitted 1 year ago* (last edited 1 year ago) by Waldhuette@lemmy.world to c/support@lemmy.world

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Since a few days lemmy.world won't let me log in when I'm using a browser on my desktop computer.

I tried Chrome, Firefox and Edge including private tabs and without any extensions. I enter my username and password and then it prompts me to enter my 2fa token. When I do and press login nothing happens.

It doesn't say it's wrong or was rejected. The login button turns into the circle loading animation and then a second later back to login.

The weird thing is that on my phone it works using apps like Liftoff or chromebrowser.

What am I missing ?

edit:

Okay I feel very stupid now... It appears that for some reason the automatic time synchronization of my Windows computer was not working properly and therefore the OTP codes were out of sync and were being rejected. Lemmy was just not telling me that the OTP codes are wrong. After manually clicking the sync button in the date and time settings it works now.

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