Hexa has one of the larger nozzle sizes. The zero is slightly smaller albeit large still. If all the eartips simply slip out it should mean that the eartip or maybe the nozzle is far too large for you or you're not setting the iem deep enough. You might have more success with something else since your ears just aren't accommodating. I had similar issues with my left side of my ear with every iem since it's more narrower and was much trickier to find eartips that fit. Just know that you may need to rock different size eartips for your head.
this post was submitted on 28 Oct 2023
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I had the same issue. For some reason the W1 tips did not work for me. Try a shorter tip like the moondrop spring tips. These were the only tips that worked for me given the larger nozzle size of the Hexa. You might lose some bass but if you’re not getting a proper fit with other tips, you’ll lose bass anyway.